The Middleton Ross Round-up for 2022
A review of our business in 2022.
As we start to prepare for our festive break here at Middleton Ross, we reflect on 2022 and what we have achieved as a business.
Like many other businesses, the beginning of 2022 was one of uncertainty due to the ongoing pandemic. On our return to the office in January, we decided to keep our doors closed to the public, working on an appointment-only basis and our team continued to work from home where possible. Following guidance from the Scottish government in mid-February, we were able to open our doors again and welcome staff back to the office.
Throughout the pandemic, we adapted to new ways of working and we wanted to expand this in 2022 to offer flexibility to our clients with how they did their business. In February we introduced Amiqus, an online verification platform that allows clients to complete their identification checks in the comfort of their homes or on the go, without having to visit one of our branches with paperwork. This, along with our ability to meet with clients through video call, allowed clients to do most of their business with minimal in-person contact, whilst ensuring we meet our regulatory requirements.
In the early part of 2022, we also integrated a ‘request an estimate’ button into our website, which allows prospective clients to get a quote for their legal requirements online. This has proved popular and allows clients to immediately see a breakdown of costs for the work they require to be carried out.
This year we have started work on freshening up the décor within the office and our meeting room has been the first to receive a makeover. We would like to thank Fraser Signs of Inverness for providing us with new signage and Camas House for laying our beautiful new flooring.
Our work to support local causes has continued throughout 2022 and so far, this year we have donated over £270 to the Puffin Pool with more to be added to this.
In May we took part in Make a Will Month with the Highland Hospice, our solicitors provided Wills in exchange for donations to the Hospice. We are delighted to have raised £2,162 for the Highland Hospice.
We are supporting Ross-shire Woman’s Aid this Christmas with a toy donation to the centre. We are delighted to be able to donate to them for a second year and these gifts are so gratefully received and help families through a difficult time.
Our staff Christmas jumper day was a great success this year with our amazing team raising £120 for Save the Children which the government will be matching.
We are looking forward to 2023 and are already in the process of planning for another successful year. We would like to take this opportunity to thank all our clients for supporting us in 2022 and look forward to welcoming new and existing clients in 2023.